This interactive scenario based workshop provides an overview of the key issues surrounding information collection and management within a HACC environment. We review the current practices and discuss options that assist in meeting compliance with audit requirements. The session will also discuss strategies to share with your staff to assist in gathering the appropriate information and the correct processes for management and storage.

Course Name:
Documentation & Information Management Assessment Officers, Team leaders, Managers
Nominal Duration:
day or Full day
Award Issued:
Certificate of Attendance
Course Inclusions:
Interactive session
Course Content:
  • Collecting information from clients and staff
  • Language and content of documentation
  • Records management after information collection-compliance
  • Confidentiality access to records/ formal processes compliance
  • Governance within your organisation
  • Timelines and outcomes of information management
  • Effective communication with your team
This course can be customised utilising your own organisational policies and procedures. Job Descriptions and HR related documents
Price: P.O.A.
(Group booking price available upon request. P.O.A.)
(Price based on Melbourne metro. Regional bookings are available. P.O.A.)
Bookings: Group Bookings

For further information or to arrange for a consultant to contact you about your specific requirements, please call us on0417 320 823 or complete our General Enquiry Form


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